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Common Tenant Problems - Other Problems

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For example, problems to do with Rent, or Evictions, etc., should be posted to those respective forum sections.

This area ("Other Problems") is for problems that do not yet have their own section.

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Questions not Covered Here?

If you have questions about your rights as a renter or are having problems with your landlord, then there are several terrific sources of reliable information available:
  • The Federation of Metro Tenant Associations (FMTA) is a renter advocacy organisation here in Toronto that has many experts who can answer your questions either by telephone (416-921-9494), postal-mail, or e-mail (

  • If you have questions about hearings at the Landlord and Tenant Board (LTB), either because you or your landlord has scheduled a hearing or you are considering filing a complaint (“tenant application”) at the LTB, there are lawyers and community legal workers who can help. There is no cost for their service. These Tenant Duty Counsel advisors are available at most LTB offices (COVID permitting), and are also available to speak with by telephone.

  • You can also speak with a layer at your local Community Legal Clinic (CLC) office. Your local CLC can provide you with legal advice or connect you with legal representation. Each CLC office services a specific area of the city; check their webpage for more information. It is usually best to visit during one of their “Drop In” times, if they have them. You can try telephoning, but these are busy offices, so it is usually faster to drop in than to call. You can find the CLC office that services your area by following this link.

Author Topic: Claiming pet violation  (Read 690 times)

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Claiming pet violation
« on: February 20, 2022, 10:01:34 pm »
Hi, today our landlords came to our condominium apartment to look at 2 broken outlets (in a Versace t shirt, no less)

I told them that all the outlets were fine except for those ones, and they insisted on asking if other outlets were broken. I repeatedly told them it was just those 2.

They then opened our closed bedroom door without asking permission, to look outlet. Upon entering they saw some cat related things (cat tree, scratching post, etc). They didn't see any cats or animals.

They asked if we had brought any animals in here and I said no, our building has a no animal policy.

This evening our landlord sent us this email:

"As per the Rental Tenancy Agreement that you signed, you as tenants agree to comply with the condominium declaration, by-laws and rules of [building redacted for privacy].

According to the rules of [redacted] for Pets:
" No animal, livestock or fowl of any kind whatsoever including those usually considered pets shall be allowed upon the common elements including the patios for units 109 through 114 inclusive (Declaration, Article III, Paragraph 6, Pets) or in residential suites (Declaration, Article IV, Paragraph 5d) with the exception of a "seeing eye dog".

I need to know how you will rectify the violation of [redacted]  Rules, and in what time limits.

Please confirm receipt of this email."

How should I respond to them? I want to make it clear to them that they never saw any animals and that they entered our bedroom without permission

Also, we told them they can come at 3pm, and they showed up at 4pm, if that matters
« Last Edit: February 20, 2022, 10:13:00 pm by PetIssue »


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Re: Claiming pet violation
« Reply #1 on: February 25, 2022, 01:12:08 pm »

In Ontario the Residential Tenancies Act (the law that covers renting a residence) does not allow landlords to ban pets of any kind.

This is such a common question that the FMTA ("Federation of Metro Tenant Associations", which is a terrific tenant advocacy group her in Toronto) covers this in their FAQ:

See here (and scroll down to “Can my landlord evict me if I have a pet?”):

And here’s a link to the relevant law:

Which states:

“No pet” provisions void

14 A provision in a tenancy agreement prohibiting the presence of animals in or about the residential complex is void.  2006, c. 17, s. 14.

That said, there may be other laws that pertain to your situation.  For example, if you have a pet that hurts or is a nuisance to other people, or that damages the premises, then that could be grounds for a landlord to legitimately complain.

Also, (and this would seem to apply to your situation) condominiums may have bylaws that restrict pets, so if you rent in a condo then you have to follow those rules too.

And lastly, if you are renting a room in the landlord’s house, whereby you share the kitchen and/or a bathroom with the landlord, then they can impose pet restrictions.

Steps to Justice (a terrific information source written by lawyers about the laws here in Ontario) has a couple of pages explaining this:

So so answer your question:  it depends.  If you were renting a separate apartment (not just a room in your landlord’s house where he or she lives too), not in a condominium that forbids pets, then your landlord couldn’t do anything.

But in your case the condominium bylaws would seem to apply.  It sounds like you are not allowed to have a pet.


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